Hiring

BPO 3/4

Job Title: UK Payroll Team Lead / SME Location: Bangalore Experience: 5–7 Years Job Code: 438108 / 438109 Process: UK Payroll Shift: UK Business Hours

Job Overview

We are looking for an experienced UK Payroll Team Lead / SME to manage end-to-end UK payroll operations. The candidate should have strong knowledge of UK payroll legislation, PAYE, National Insurance, RTI submissions, statutory payments, and workplace pensions.

The role involves handling complex payroll activities, managing escalations, ensuring payroll accuracy, conducting quality checks, and providing technical guidance to team members.

Key Responsibilities

- Manage end-to-end UK payroll processing.

- Handle PAYE, National Insurance, RTI, tax codes, and statutory payments.

- Manage HMRC submissions, including FPS and EPS.

- Handle payroll reconciliations, corrections, and adjustments.

- Support workplace pensions and automatic enrolment.

- Review complex payroll transactions and resolve escalations.

- Conduct payroll audits, quality checks, and variance analysis.

- Coordinate daily team activities and workload allocation.

- Guide, train, and coach payroll associates.

- Support year-end activities, including P60, P11D, and P11D(b).

- Identify process improvement and automation opportunities.

Required Skills

- Strong experience in UK Payroll processing.

- Knowledge of PAYE, National Insurance, RTI, and UK payroll legislation.

- Experience in end-to-end payroll operations.

- Knowledge of HMRC submissions and payroll reconciliations.

- Experience handling complex payroll queries and escalations.

- Team handling, coaching, and quality monitoring experience.





- Hands-on experience with Workday Payroll or similar payroll systems.

- Positive knowledge of MS Excel.

- Strong analytical and communication skills.

- Experience in BPO, shared services, or outsourced payroll environments.

Preferred Skills

- CIPP certification or equivalent UK payroll qualification.

- Experience handling high-volume or multi-entity payroll.

- Exposure to payroll automation, transformation, UAT, or system implementation.

Important Hiring Criteria

- Experience: 5–7 years in UK Payroll.

- Shift: UK business hours.

- Ex-employees of TCS: Not eligible.

- PAN and DOB: Mandatory for profile creation.

Recruiter Screening Questions

1. How many years of hands-on UK Payroll experience do you have?

2. Do you have end-to-end UK Payroll processing experience?

3. Are you familiar with PAYE, NI, RTI, FPS, and EPS?

4. Have you handled HMRC submissions and payroll reconciliations?

5. Do you have Team Lead or SME experience?

6. Have you worked on Workday Payroll or any similar payroll software?

7. Are you comfortable working in UK shifts?

8. Have you previously worked with TCS?

Job Classification for Recruitment

Category Details

Industry

BPO / ITES

Function

Finance & Accounting

Role

Payroll Processing / Payroll Team Lead

Process Type

UK Payroll

Voice / Non-Voice

Non-Voice

Work Mode

Confirm with recruiter

Employment Type

Permanent (subject to confirmation)

Experience

5–7 Years

Location

Bangalore

Shift

UK Business Hours

Best candidate profile: Someone currently working as a UK Payroll SME, Payroll Specialist, Senior Payroll Analyst, or UK Payroll Team Lead with strong end-to-end payroll knowledge and team coordination experience.

📌 UK Payroll Team Lead / SME (Bengaluru)
🏢 Gratitude
📍 Bengaluru