Skill Required: Language Translation Customer Service – Italian

Designation: Customer Service Analyst

Qualifications: Any Graduation

Years of Experience: 3 to 5 years

Location: Gurugram

Work Shift: Rotational

What Would You Do?

- The role requires expertise in the Italian language. Knowledge of OTC is an added advantage.

- Customer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service.

- It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships.

Skill: Italian Language – P4

Roles and Responsibilities:

- In this role,



you are required to perform analysis and solve lower-complexity problems.

- Your day-to-day interaction is with peers within management before updating supervisors.

- In this role, you may have limited exposure to clients and/or management.

- You will be given moderate-level instructions on daily work tasks and detailed instructions on recent assignments.

- The decisions you make impact your own work and may impact the work of others.

- You will be an individual contributor as part of a team, with a focused scope of work.

- Please note that this role may require you to work in rotational shifts.

📌 Language Translation - Italian (Gurugram)
🏢 Gratitude
📍 Gurugram