Job Summary

Synechron is seeking a Pega Robotics Developer with 4–6 years of hands-on experience in Pega Robotics development, implementation, support, and automation design.

The role will focus on developing, integrating, debugging, and maintaining robotic process automation solutions for web-based and Windows desktop applications. The developer will use Pega Robotics Studio, application interrogation, adapters, REST/SOAP APIs, SQL databases, and enterprise integrations to deliver reliable automation solutions.

This position will contribute to business objectives by improving process efficiency, reducing manual effort, increasing automation reliability, and supporting maintainable and scalable RPA solutions.

Software Requirements

Required Software Skills

- Pega Robotics / Open Span: 4–6 years of hands-on development, implementation, troubleshooting, and production support experience.
- Pega Robotics Studio: Proficiency in automation development, project configuration, application integration, debugging, and maintenance.
- Application interrogation: Strong experience interrogating web-based and Windows desktop applications.
- Adapters: Experience configuring and using adapters to connect automation solutions with target applications.
- Automation design: Ability to design reusable, reliable, and maintainable automations.
- Debugging and troubleshooting: Experience diagnosing automation failures, application changes, integration issues, and runtime problems.
- REST and SOAP APIs: Experience integrating applications and automation solutions with RESTful and SOAP-based services.
- SQL databases: Experience querying and integrating with relational databases using SQL.
- Enterprise systems integration: Experience connecting automations with internal applications, databases, APIs, and other enterprise systems.
- Pega certification: Pega Certified Robotics System Architect (CRSA) certification is mandatory.

Preferred Software Skills

- Experience with automation deployment, monitoring, logging, scheduling, and support tools.
- Familiarity with source control, release management, testing, and deployment practices for RPA solutions.
- Exposure to reusable automation frameworks, exception handling, logging, and performance monitoring.
- Experience supporting automation solutions across development, test, and production environments.
- Familiarity with secure API integration and credential-management practices.

Version and Experience Guidance

- Specific software versions are not mandated in the requirements.
- Candidates should have experience with current, production-supported versions of Pega Robotics Studio and related automation components.
- Candidates should be able to assess compatibility, manage application changes, support upgrades, and maintain automation stability.
- The CRSA certification is a mandatory requirement for the role.

Overall Responsibilities

- Develop, implement, maintain, and support robotic process automation solutions using Pega Robotics.
- Design automations for web-based and Windows desktop applications.
- Use Pega Robotics Studio to configure projects, interrogate applications, develop automations, and manage integrations.
- Configure and maintain adapters for application connectivity and automation execution.
- Integrate automation solutions with REST and SOAP APIs, SQL databases, and other enterprise systems.
- Design reusable automation components that support maintainability, scalability, reliability, and controlled change.
- Debug and troubleshoot automation failures, application changes, integration issues, and performance problems.
- Perform unit testing, integration testing, regression testing, and production validation for automation solutions.
- Optimize existing automations to improve execution reliability, processing efficiency, maintainability, and error handling.
- Support deployment, release, monitoring, incident resolution, and ongoing maintenance of RPA solutions.
- Analyze business requirements and translate process steps into clear, deterministic automation logic.
- Collaborate with business analysts, application teams, infrastructure teams, testing teams, and other stakeholders.
- Maintain technical documentation, automation designs, configuration records, test results, support procedures, and troubleshooting guides.
- Apply secure development, access control, data protection, and integration practices.
- Identify opportunities to replace repetitive manual activities with reliable and maintainable automation.
- Contribute to measurable outcomes such as reduced manual effort, improved process accuracy, increased automation availability, and faster processing.

Technical Skills (By Category)

Programming Languages

Essential

- Pega Robotics automation development using Pega Robotics Studio.
- Ability to design automation logic, workflows, exception handling, validations, and reusable components.
- Ability to understand application interfaces, object structures, events, controls, and data exchanges.
- Ability to write and maintain SQL queries for data retrieval,



validation, and integration.
- Ability to interpret API requests, responses, payloads, and integration errors.

Preferred

- Experience with scripting or programming languages used for automation and integration.
- Familiarity with scripting for logging, monitoring, testing, and operational support.
- Experience developing shared automation utilities and reusable components.

Databases/Data Management

Essential

- Experience integrating Pega Robotics solutions with SQL databases.
- Ability to write queries for data retrieval, validation, updates, and troubleshooting.
- Understanding of tables, joins, keys, transactions, stored procedures, and data integrity.
- Ability to validate input and output data during automation execution.
- Understanding of secure handling of business, customer, and operational data.

Preferred

- Experience with database performance analysis and query optimization.
- Familiarity with data reconciliation, validation, and exception handling.
- Exposure to multiple database technologies and enterprise data-integration patterns.
- Experience maintaining data mappings and integration documentation.

Cloud Technologies

Essential

- Understanding of application deployment and support across development, test, and production environments.
- Understanding of environment configuration, application availability, access management, logging, and operational support.
- Ability to support automation execution in enterprise infrastructure environments.

Preferred

- Exposure to cloud-based automation or application environments.
- Familiarity with cloud-hosted APIs, databases, virtual machines, and monitoring services.
- Understanding of cloud resource utilization, scalability, and cost-aware automation operations.

Frameworks and Libraries

Essential

- Pega Robotics / Open Span.
- Pega Robotics Studio.
- Pega Robotics application interrogation.
- Pega Robotics adapters.
- REST API integration.
- SOAP API integration.
- SQL database integration.
- Automation design, debugging, troubleshooting, exception handling, and logging capabilities.
- Tools supporting testing, deployment, monitoring, and production support.

Preferred

- Reusable automation frameworks and shared components.
- Tools supporting automation scheduling, monitoring, alerting, and runtime analysis.
- Libraries supporting API integration, data validation, secure credential use, and error handling.
- Frameworks supporting automated regression and integration testing.

Development Tools and Methodologies

Essential

- Experience across the RPA development lifecycle, including requirements analysis, design, development, interrogation, testing, deployment, support, and maintenance.
- Experience implementing automation solutions for web-based and Windows desktop applications.
- Experience with debugging, troubleshooting, root-cause analysis, and permanent resolution of automation issues.
- Ability to create automation design documents, technical specifications, test cases, deployment procedures, and support documentation.
- Familiarity with version control, code review, release management, testing, and controlled implementation practices.
- Ability to work with business and technical stakeholders to convert process requirements into automation solutions.
- Experience supporting production automations and resolving issues within agreed service expectations.

Preferred

- Experience with Agile or iterative delivery methods.
- Familiarity with Dev Ops practices, CI/CD, automated testing, and release automation.
- Experience with automation monitoring, performance analysis, incident management, and operational reporting.
- Exposure to process documentation, automation governance, and continuous improvement practices.

Security Protocols

Essential

- Mandatory Pega Certified Robotics System Architect (CRSA) certification.
- Understanding of secure automation development and enterprise application integration.
- Ability to apply appropriate authentication, authorization, access control, and credential-protection practices.
- Understanding of secure REST and SOAP API integration.
- Ability to protect sensitive data accessed, processed, or transferred by automation workflows.
- Awareness of risks related to unauthorized access, credential exposure, insecure integrations, uncontrolled data updates, and excessive automation permissions.
- Ability to follow organizational security, privacy, compliance, and change-management standards.

Preferred

- Familiarity with secrets management and secure credential storage.
- Experience supporting security reviews, audit requirements, and access reviews.
- Knowledge of encryption, secure transport, logging,



monitoring, and audit trails.
- Experience incorporating security validation into automation testing and deployment processes.

Experience Requirements

- Overall experience: 4–6 years of hands-on experience in Pega Robotics development, implementation, support, and maintenance.
- Pega experience: Strong experience with Pega Robotics, Open Span, Pega Robotics Studio, application interrogation, adapters, automation design, debugging, and troubleshooting.
- Application experience: Experience developing automations for web-based and Windows desktop applications.
- Integration experience: Experience integrating applications using REST/SOAP APIs, SQL databases, and other enterprise systems.
- Production experience: Experience supporting deployed RPA solutions, resolving runtime issues, implementing fixes, and maintaining automation reliability.
- Certification requirement: Pega Certified Robotics System Architect (CRSA) certification is mandatory.
- Industry preference: Experience delivering automation solutions in enterprise, regulated, operationally critical, or high-volume environments is preferred.
- Alternative experience pathways: Equivalent combinations of relevant RPA experience, technical training, certified project delivery, automation implementations, or demonstrable production outcomes may be considered; the mandatory CRSA certification remains required.
- Outcome evidence: Candidates should demonstrate contributions to reduced manual effort, improved processing accuracy, increased automation stability, faster issue resolution, or successful production adoption.

Day-to-Day Activities

- Design, develop, test, debug, and maintain Pega Robotics automations for web-based and Windows desktop applications using Pega Robotics Studio.
- Configure application interrogations and adapters, integrate REST/SOAP APIs and SQL databases, and troubleshoot automation and connectivity issues.
- Collaborate with business analysts, application teams, testing teams, infrastructure teams, and stakeholders through requirements discussions, reviews, releases, and support activities.
- Deliver automation code, test results, technical documentation, deployment updates, root-cause analyses, and improvement recommendations within the assigned scope.

Qualifications

- Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field; equivalent relevant professional experience may be considered.
- Minimum 4–6 years of hands-on experience in Pega Robotics / Open Span development, implementation, support, and maintenance.
- Pega Certified Robotics System Architect (CRSA) certification is mandatory.
- Demonstrated experience with Pega Robotics Studio, application interrogation, adapters, web and Windows desktop automation, REST/SOAP APIs, and SQL databases.
- Commitment to continuous professional development through relevant Pega training, automation practice, technical experimentation, knowledge sharing, and ongoing learning in RPA and enterprise integration.

Qualified Competencies

- Applies analytical thinking to translate process requirements into deterministic automation logic and resolve complex application, integration, and runtime issues.
- Works effectively with business, application, infrastructure, testing, and delivery teams to implement reliable automation solutions.
- Communicates technical concepts, automation limitations, issue impacts, design decisions, and resolution plans clearly to technical and non-technical stakeholders.
- Adapts to changes in target applications, business processes, integration requirements, automation platforms, and delivery priorities through continuous learning.
- Identifies practical opportunities to improve automation reliability, maintainability, processing efficiency, data quality, security, and sustainable use of resources.
- Manages time and priorities effectively across development, testing, debugging, deployment, production support, documentation, and continuous improvement activities.

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

📌 Pega Robotics Developer – Pega Robotics Studio, OpenSpan & RPA Automation (India)
🏢 Synechron
📍 India