Process SME (Lead) – P&C; Insurance Operations

Experience:
6–9 Years

Location:
Hyderabad Domain: US Property & Casualty (P&C;) Insurance Specialisation: Submission Intake | Triaging | MGA Operations ValueMomentum is looking for an experienced Process SME (Lead) – P&C; Insurance Operations with strong hands-on expertise in US P&C; insurance submission intake, triaging and underwriting support operations. The ideal candidate should have a valuable understanding of insurance documentation, submission validation, classification and workflow management, with the ability to handle complex cases, guide team members and maintain operational quality.

Key Responsibilities
• Handle and oversee P&C; insurance submission intake and triaging activities.
• Review insurance applications, forms, exposure schedules and loss runs for completeness.
• Classify, prioritise and route submissions to appropriate underwriting teams.
• Identify missing documentation, duplicate submissions and process exceptions.
• Coordinate with brokers, agents and underwriting teams to resolve submission-related queries.
• Conduct quality checks and ensure adherence to defined process standards.
• Support team members with complex cases, process clarifications and operational guidance.
• Monitor submission backlogs, turnaround times and quality metrics.



Required Skills & Experience
• 6–9 years of experience in US P&C; insurance or related insurance operations.
• Hands-on experience in submission intake, validation and triaging processes.
• Experience reviewing insurance applications and supporting documents.
• Knowledge of submission classification, prioritisation and underwriting handoffs.
• Experience handling exceptions, incomplete submissions and duplicate cases.
• Strong communication, analytical and problem-solving skills. Good to Have
• Exposure to Personal and Commercial Lines.
• Experience supporting insurance carriers, MGAs or brokers.
• Knowledge of underwriting workflows and insurance documentation.
• Experience mentoring teams and conducting quality reviews. Work Details
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Location:
Hyderabad
• Shift: 5:30 PM – 2:30 AM
• Transportation: One-way cab drop facility Interested in this opportunity? Please complete the preliminary screening questionnaire and share your updated resume using the link below: Apply Here: https://forms.cloud.microsoft/Pages/ResponsePage.aspx?id=hlwIE8tLCkam8LNzQhxjI-sdNnY-92NJoKpMnF9OhvNURE45MTU0OUc0NllOSTRFSVdZRkJBRUxLMS4u ValueMomentum | Building What's Next in Insurance Technology & Operations

📌 Process SME (Hyderabad)
🏢 ValueMomentum
📍 Hyderabad