14 Nov
|
Siox Global
|
Vadodara
14 Nov
Siox Global
Vadodara
About the role
We are building an internal email infrastructure and deliverability capability across several businesses. You will own the technical health of sending systems and help the team diagnose delivery problems before they become operational problems. This role requires practical experience with email infrastructure and troubleshooting, alongside disciplined monitoring and documentation. What you will own
• Audit and maintain sending domains, DNS records, mailbox configurations, and email platform settings.
• Configure and troubleshoot SPF, DKIM, DMARC, domain alignment, MX, and relevant reverse DNS.
• Manage integrations with Google Workspace, Microsoft 365, and selected email service providers.
• Investigate delivery failures using message headers, SMTP responses, bounce classifications, logs, and provider diagnostics.
• Monitor domain and IP reputation where applicable, authentication failures, complaints, blocks, and inbox placement.
• Establish appropriate provisioning, testing, sending limits, and gradual rollout procedures.
• Maintain suppression, unsubscribe, and invalid-address handling across connected systems.
• Define incident thresholds, pause conditions, escalation paths, and recovery procedures.
• Work with the GTM engineer on infrastructure automation and operational dashboards.
• Maintain an inventory of domains, accounts, access permissions, vendors, and renewal ownership. Essential experience
• Hands-on responsibility for business email delivery or sending infrastructure.
• Strong understanding of DNS, SPF, DKIM, DMARC, SMTP, and message headers.
• Experience investigating real delivery incidents and explaining their causes.
• Practical Google Workspace, Microsoft 365, or ESP administration.
• Ability to distinguish infrastructure, reputation, recipient-quality, and content-related issues.
• Familiarity with logs, APIs, and scripting for repeatable administration.
• Explicit incident documentation and careful access management. Useful additional experienceLinux, SMTP relays or MTAs, Google Postmaster Tools, Microsoft SNDS/JMRP where applicable, DMARC reporting, seed-based placement testing, Python, JavaScript, and marketing platform integrations. Operating a self-hosted MTA is not automatically required; the candidate should be able to recommend an appropriate architecture. Initial priorities
• First 30 days: Complete an infrastructure inventory and authentication audit; establish monitoring and identify immediate weaknesses.
• By 60 days: Implement documented provisioning, testing, suppression, alerting, and incident response procedures.
• By 90 days: Demonstrate stable operations with a regular health report and a documented plan for controlled expansion. Location -Vadodara Shift-Monday to Friday 6pm to 4am
📌 Email Deliverability (Vadodara)
🏢 Siox Global
📍 Vadodara