Company Description ZoomMantra Productions is a creative content production house specializing in video, photography, animation, and high-impact brand content for leading online marketplaces such as Amazon, Flipkart, Myntra, and Ajio. The company has partnered with over 500 brands and produced thousands of videos, including celebrity endorsements and corporate storytelling projects, supported by a state-of-the-art studio and in-house production team. ZoomMantra delivers end-to-end solutions across live shoots, 2D/3D and CG videos, product photography, explainer videos, and social media content designed to boost brand visibility and engagement. Role Description The Tele-caller role at ZoomMantra Productions is a full time, hybrid position based in the Mumbai. The Tele-caller will handle outgoing and incoming calls to prospective and existing clients, introduce ZoomMantra’s services, share key offerings, and generate interest in video production, photography, and related solutions. The role involves explaining service packages, answering queries, updating call records in internal systems, and coordinating follow-ups with the sales and production teams. Tele-callers will be responsible for maintaining call productivity targets, nurturing leads, and supporting client acquisition and retention through courteous, professional communication. The position also requires collaborating closely with colleagues to provide accurate information,



schedule meetings or demos, and ensure a positive customer experience across all interactions. Qualifications
• Strong verbal communication and active listening skills, with a clear and professional phone manner.
• Customer service and client relationship skills, including the ability to handle objections and maintain a positive tone.
• Basic sales and lead generation abilities, such as explaining services, identifying needs, and encouraging next steps.
• Comfort with using CRM tools or call-tracking software, and maintaining accurate records of calls and follow-ups.
• Good organizational and time-management skills to handle call volumes and meet daily/weekly targets.
• Ability to work collaboratively with sales, marketing, and production teams, and follow defined call scripts and processes.
• Prior experience in tele-calling is preferred but not mandatory.
• Minimum high school diploma; a bachelor’s degree in any field is an advantage.
• Proficiency in English and Hindi; knowledge of additional regional languages is a plus.
• Professional, respectful attitude and commitment to non-discriminatory, inclusive communication with all clients and colleagues.
• Salary as per industry
• Working
- Monday to Friday (Alternative Sunday) | 10 AM to 7 PM SHARE YOUR CV at [email protected] or WhatsApp on (phone hidden)

📌 Tele-caller (Mumbai)
🏢 ZoomMantra Productions
📍 Mumbai