Business Systems Analyst

TDUS-CEP - 005

DEMAND ID

TDUS-CEP - 005

SENIORITY

Senior

EXPERIENCE

10+ years

LOCATION

Bangalore

EMPLOYMENT TYPE

Full time

WORK MODEL

As per project requirements

Role Purpose

Drive effective translation of business needs into well-defined process, data and technology requirements, enabling controlled delivery of banking and financial-services capabilities.

Key Responsibilities

- Elicit, analyze and document business and system requirements, including process flows, user stories, acceptance criteria and data needs.
- Translate business needs into clear, testable and delivery-ready functional and technical requirements.
- Analyze current-state processes, identify gaps and define practical future-state solutions.
- Coordinate UAT, defect triage, requirements traceability and stakeholder sign-off.
- Partner with business, product, technology, operations and control stakeholders to clarify scope, outcomes and delivery priorities.
- Maintain clear documentation, traceability, decisions, risks, dependencies and status throughout the delivery lifecycle.
- Support Agile ceremonies, testing, implementation readiness and post-release stabilization as applicable.
- Apply banking-domain understanding to requirements and delivery decisions across customer journeys, products, channels, operations, data and technology.
- Ensure solutions reflect relevant banking controls, including operational risk, regulatory compliance, auditability, data protection, reconciliation and exception management.




- Consider end-to-end transaction lifecycles, accounting or ledger impacts, cut-off times, settlement, reporting and downstream operational dependencies where relevant.
- Translate banking rules, product behavior, control requirements and operational scenarios into testable requirements and acceptance criteria.

Must-Have Skills and Experience

- Translation of business requirements into technical requirements across UI, API and data
- Agile methodology
- retail banking or contact-center domain

Nice-to-Have Skills

- API specifications, data mapping, customer-journey design and UAT

Qualifications and Competencies

- 10+ years of relevant experience in business systems analyst, banking products, banking operations, banking technology, financial services or a closely related domain.
- Bachelor's degree in business, finance, engineering, computer science or a related discipline, or equivalent practical experience.
- Strong written and verbal communication, structured problem solving and stakeholder-management skills.
- Ability to work effectively with distributed, cross-functional teams in an Agile delivery environment.
- Evidence of leading complex initiatives, influencing senior stakeholders and coaching less-experienced team members.

Success Measures

- Requirements, plans or process designs are clear, complete, traceable and accepted by relevant stakeholders.
- Risks, dependencies and decisions are identified early and managed to resolution.

Delivery outcomes meet agreed business, quality, control an

📌 TDUS-CEP - 005 - BSA (India)
🏢 People First Consultants
📍 India