We need someone who can run the show. Not just manage the shifts. The Fresh Factory isn't your typical café. We're a café, an ingredient-first grocery store, a bakery, a fresh bar, and a whole lot of ideas under one roof. Which means running it isn't exactly business as usual. We're looking for an Operations Head / Unit Head who thinks like an entrepreneur, leads like a coach, understands hospitality, and knows their numbers as well as they know their guests. What you'll own:
• The entire operation: Café, retail, bakery, service, and everything in between.
• The numbers: Revenue, profitability, and operational efficiency.
• The people: Build great teams, develop leaders, drive accountability, and create a culture people want to be part of.
• The

experience:




Exceptional guest service, consistent standards, and attention to the smallest details.
• The growth: Spot opportunities, solve problems, improve systems, and make the business better every single day. Who we're looking for:
• Someone with robust experience in hospitality, F&B;, or multi-format retail operations.
• Someone equally comfortable on the floor and behind a spreadsheet
• A natural problem-solver who takes ownership instead of waiting for instructions.
• Someone who loves food, people, and building something meaningful.

📌 Operations Manager (Lucknow)
🏢 The Fresh Factory
📍 Lucknow