We're Hiring | Telecaller – Retailer Engagement

Company: Incentix Loyalty Private Limited

Location: ABC Tower-1, Sector 135, Noida, Uttar Pradesh

Work Mode: On-site

Employment Type: Full-time

About the Role

Incentix Loyalty is looking for a proactive and confident Telecaller to manage communication and engagement with retailers and channel partners associated with our B2B clients.

The role primarily involves interacting with retailers, carpenters, fabricators and other business partners, providing relevant information, assisting with queries and ensuring smooth communication.

Since many of our channel partners operate across South India, candidates proficient in South Indian languages will be preferred.

Key Responsibilities

- Make outbound calls to retailers, carpenters, fabricators and other channel partners.
- Communicate information about loyalty programs, schemes, offers and promotional activities.
- Assist retailers with queries related to ongoing schemes and program participation.
- Conduct regular follow-ups to encourage retailer engagement and participation.
- Help bridge communication gaps between the company and regional channel partners.
- Maintain call records, retailer information and follow-up updates.
- Coordinate with the internal team to address retailer queries and concerns.





Candidate Requirements

- Positive verbal communication and interpersonal skills.
- Fluency in at least one South Indian language (Tamil, Telugu, Kannada or Malayalam) will be highly preferred.
- Basic English and Hindi communication skills.
- Comfortable speaking with retailers and business partners over the phone.
- Basic computer knowledge and familiarity with MS Excel.
- Freshers and experienced candidates are welcome to apply.

Preferred Candidate Profile

- Preference will be given to candidates who can speak and understand South Indian Languages.
- Candidates who understand regional languages and local communication styles will have an advantage.
- Prior experience in telecalling, customer support or retailer engagement will be an added advantage.

Work Location

ABC Tower-1, Sector 135, Noida, Uttar Pradesh.

Important: This is an on-site position.

Interested?

If you have strong communication skills and enjoy interacting with people, we'd like to hear from you!

Apply through LinkedIn or share your CV at [email protected].

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📌 Telecaller (Noida)
🏢 Incentix Loyalty
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