HUGGED is looking for a confident and empathetic Telecaller who can speak with parents, understand their concerns and explain our parenting programs and webinars clearly.
The main responsibility will be to convert interested parents into paid registrations through helpful conversations and consistent follow-ups.
Responsibilities
Speak with parents through phone calls and WhatsApp
Understand the parent’s concerns and requirements
Explain HUGGED programs, webinars, fees, perks and registration process
Recommend the most relevant offering based on the parent’s needs
Follow up with interested leads regularly
Handle basic questions and sales objections confidently
Help parents complete payment and registration
Maintain accurate lead and follow-up records
Share daily updates on calls, follow-ups and registrations
Escalate medical or sensitive parenting questions to the appropriate expert
Requirements
Female candidate
Fluent spoken Hindi
Comfortable speaking and writing in English
Confident and polite communication
Comfortable making regular sales and follow-up calls
Patient listener with the ability to speak sensitively with parents
Basic knowledge of WhatsApp, Google Sheets and lead tracking
Prior experience in telecalling, counselling, sales or customer support is preferred
Comfortable working in a fast-moving startup environment
This role requires selling through trust and proper guidance. Parents should feel understood, not pressured.
📌 Telecaller and Program Sales Executive (India)
🏢 HUGGED
📍 India
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