Company Description Zuari Cement Ltd. is part of the global HeidelbergCement Group, a leading construction materials company ranked among the top producers of aggregates, cement, and ready-mixed concrete worldwide. In India, Zuari Cement has a manufacturing capacity of 7.1 million tons, supported by integrated plants in Sitapuram and Yerraguntla, grinding centers in Chennai and Solapur, and a cement terminal in Kochi, Kerala. The company is a strong brand in the South Indian cement market, with core operations in Karnataka, Andhra Pradesh, Telangana, Tamil Nadu, and Kerala, and a growing presence in Maharashtra, Odisha, and Chhattisgarh.
Zuari
Cement offers opportunities to work within a large, established industrial network that includes Gulbarga Cement Limited providing exposure to modern manufacturing and distribution practices. Team members benefit from being part of a global group while contributing to key infrastructure development across India.
Role Description This is a Off Roll, on-site Technical Representative role based in Ballari.
The Technical
Representative will support customers, dealers, and project stakeholders by providing technical guidance on cement products, applications, and best practices in construction.
Responsibilities include addressing technical queries, diagnosing and troubleshooting product or application issues, conducting site visits, and preparing technical reports or recommendations. The role involves collaborating with the sales team to support product demonstrations, technical presentations,
and training sessions for contractors, engineers, and channel partners.
The Technical
Representative will also gather market and customer feedback to help improve product performance and service quality, while maintaining accurate documentation of interactions and solutions provided.
Qualifications
- Strong Technical Support and Troubleshooting skills to diagnose and resolve product and application-related issues effectively.
- Transparent and professional Communication abilities, with a focus on building trust and understanding with customers, partners, and internal teams.
- Proven Customer Service experience, including responsiveness, problem ownership, and follow-through on technical inquiries.
- Exposure to Sales processes, with the ability to support sales teams through technical presentations, demonstrations, and product promotion.
- Degree or diploma in Civil Engineering, Materials Science, or a related technical field; relevant industry certifications are an advantage.
- Knowledge of cement, concrete technology, and construction practices, especially in infrastructure or building projects.
- Ability to work on-site at customer locations, including construction sites, and travel within the region as required.
- Strong organizational and documentation skills, with proficiency in basic computer applications for reporting and communication.
- Commitment to safety standards and quality assurance in all technical activities.
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📌 Technical Representative (Ballari)
🏢 Zuari Cement
📍 Ballari