14 Nov
|
Probus Insurance Broker Private
|
Ahmedabad
14 Nov
Probus Insurance Broker Private
Ahmedabad
- Purpose The Purpose Of Support Engineer IT Application Support Is To Configure, Maintain, And Support All Aspects Of Theenterprise Service Management And Workflow Systems. Accountabilities Handle All Customer Request Pertaining To Application Issues And Requests In A Timely And Effective Manner Provide Technical Support And Training To End Users As And When Required Co-ordinate With The Application Development Team (L2 And L3)
- For Bug Fixes And Patch Release Maintain Records/logs For Repairs And Fixes And Maintenance Schedule Functional/Technical Responsibilities Manage Incoming Support Tickets, Whilst Also Working Proactively On The Current Ticket Queue Escalate Issues Appropriately Using Functional And Hierarchical Escalation Guidelines Develop Reports, Workflows, Scripts, And Complex Queries Within Various Enterprise Service Management Software Tools, Pref: Only Male Candidate Can Apply
📌 Support Engineer- IT Application Support (Ahmedabad)
🏢 Probus Insurance Broker Private
📍 Ahmedabad