Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have
skills:
Microsoft Power Platform Infrastructure Good to have
skills:
AAAP (Accenture Advanced Analytics Platform) Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Support Engineer, a typical day involves acting as a software detective by diligently monitoring and investigating issues across various critical business system components. This role requires a proactive approach to identifying problems, analyzing system behaviors, and ensuring smooth operation of essential applications. The position demands continuous engagement with multiple teams to maintain system stability and deliver timely resolutions, contributing to the overall efficiency and reliability of business processes. Roles &
Responsibilities:
• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Collaborate with cross-functional teams to ensure seamless integration and support of business applications.
• Document and communicate findings and resolutions clearly to stakeholders and team members.
• Assist in the development and implementation of process improvements to enhance system performance and reliability. Skilled & Technical
Skills:
• Must To Have
Skills:
Proficiency in Microsoft Power Platform Infrastructure.
• Good To Have
Skills:
Experience with AAAP (Accenture Advanced Analytics Platform).
• Strong knowledge of system monitoring and troubleshooting techniques within cloud and application environments.
• Ability to analyze logs and system data to identify root causes of issues.
• Familiarity with incident management and problem resolution workflows.
• Experience working with business-critical software systems and ensuring high availability. Additional Information:
• The candidate should have minimum 3 years of experience in Microsoft Power Platform Infrastructure.
• This position is based at our Gurugram office.
• A 15 years full time education is required.
📌 Application Support Engineer (Gurugram)
🏢 Accenture in India
📍 Gurugram
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