Senior Team Member

Gurugram, India;Zone 1, Gift Sez To proceed with your application, you must be at least 18 years of age.

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About Us

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the chance to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Global Business Services

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.

Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.

In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

Process Overview*

Payables: Fee&Billing; Teams processes invoices received from Brokers/Vendors for trading on behalf of Merrill Lynch/Bank of America. The process involves reconciliation of trades in Merrill Lynch/BOA trade records and investigating the discrepancies. Verify commission rates against rates schedules and liaise with the sales/trade desks and Brokers if there are any discrepancies.

The process covers brokerage payable for products like Foreign Exchange, Credit Derivatives, Rates Derivatives, Fixed Income, Commodities and Futures.

Receivables:



Consists of receivables in which we charge a commission and generate invoices to institutional clients. Other key activities include forecasting, tracking, follow-ups and reporting.

*

End-to-end knowledge of Fees & Billing processes, including invoicing, receivables, payables and settlements.

Understanding of financial markets and products, including Equities, Fixed Income, Derivatives and Securities Financing.

Knowledge of accounting principles, journal entries, accruals, debits/credits and month-end activities.

Understanding of operational risk, controls, audit and regulatory requirements.

Strong analytical, reconciliation and exception management skills.

Knowledge of payment processing, cash management and settlement workflows.

Stakeholder management and ability to drive process improvement and operational efficiency.

Responsibilities:

- Serve as the Subject Matter Expert (SME) for assigned products and processes.

- Lead and manage product-specific migrations , including trade feed testing, broker code setup, calculation configuration, and payment system implementation.

- Monitor and manage communication with brokers, trade desks, and Application Support teams , ensuring timely resolution of issues and escalations.

- Act as the primary Training SPOC (Single Point of Contact) for onboarding and developing new hires.

- Collaborate closely with Application Development and Technology teams to identify and resolve system glitches, trade feed issues, and source system defects.

- Generate and analyse business and financial reports to support decision-making and operational performance.

- Conduct regular review meetings with key brokers and stakeholders to track, resolve, and close outstanding issues.

- Drive the processing of high-volume requests while consistently meeting daily operational deadlines and service level expectations.

- Demonstrate strong teamwork, stakeholder management, and communication skills across multiple business functions.

- Maintain expertise across multiple products, applications, and end-to-end operational workflows.

- Possess strong knowledge of industry-standard applications, platforms, and systems used within financial services and operations.

- Support process improvement initiatives by identifying opportunities to enhance efficiency, controls, and service delivery.

Requirements*

Education* Graduate in Commerce

Certifications If Any

Experience Range* 8-10 years

Foundational skills* - Excellent Communication skills written and verbal and understanding of Investment Banking, Trade Life Cycle, Payments cycle

Desired skills* Decent Knowledge of excel/Basic Knowledge of AI

Work Timings* - 12:30 PM to 21:30 PM IST

Job Location: GIFT/GGN

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state,



provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

View your "Know your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf) " poster.

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company.

To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank’s required accommodation request process before your first day of work.

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication.

However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

Investment products offered through MLPF&S; and insurance and annuity products offered through MLLA:

Are Not FDIC Insured Are Not Bank Guaranteed May Lose Value

Are Not Deposits Are Not Insured by Any Federal Government Agency Are not a condition to Any Banking Service or Activity

Merrill Lynch, Pierce, Fenner & Smith Incorporated (also referred to as “MLPF&S;” or “Merrill”) makes available certain investment products sponsored, managed, distributed or provided by companies that are affiliates of Bank of America Corporation (“BofA Corp.”). MLPF&S; is a registered broker-dealer, registered investment adviser, Member SIPC and a wholly owned subsidiary of BofA Corp. Insurance and annuity products are offered through Merrill Lynch Life Agency Inc., a licensed insurance agency and wholly owned subsidiary of Bank of America Corporation.

Trust, fiduciary and investment management services are provided by Bank of America, N.A., Member FDIC and wholly owned subsidiary of Bank of America Corporation (“BofA Corp.”).

Bank of America Private Bank is a division of Bank of America, N.A.

Banking products are provided by Bank of America, N.A. and affiliated banks, Members FDIC and wholly owned subsidiaries of Bank of America Corporation.

© 2026 Bank of America Corporation. All rights reserved.

📌 Senior Team Member (Gurugram)
🏢 Bank Of America
📍 Gurugram