Job highlights

- Bachelor s or Master s degree in Data Science,Statistics,Computer Science or related discipline
- . 5+ years of experience in data analytics,with at least 4+ years in advanced analytics or BI roles
- Experience working with Genesys Cloud data or analytics is a strong plus

Key Responsibilities

- Data Retrieval Analysis
- - Extract, transform, and analyse data from Snowflake, relational databases, and other data warehouses.
- Write and optimize complex SQL queries to support data exploration, reporting, and advanced analytics.
- Work with both structured and unstructured data to derive meaningful business insights.

- Advanced Analytics Insights
- - Partner with stakeholders to understand business challenges and design analytical approaches to solve them.
- Apply statistical methods, text analytics, and machine learning techniques (e.g., classification, sentiment analysis, clustering) to uncover patterns and opportunities.
- Leverage Python or R for automation, predictive analytics, and integration with ML or GenAI models.
- Build scalable data pipelines and workflows to support both traditional analytics and AI-driven solutions.

- Visualization Storytelling




- - Design and maintain impactful Tableau dashboards and reports that provide explicit, actionable insights.
- Present analytical findings in a way that supports decision-making and drives measurable business outcomes.

Qualifications
- Bachelor s or Master s degree in Data Science, Statistics, Computer Science or related discipline.
- 5+ years of experience in data analytics, with at least 4+ years in advanced analytics or BI roles.

- Proven expertise in SQL and data modelling for analytics.
- Strong proficiency in Tableau (or Power BI) for visualization and dashboard design.
- Solid grounding in statistical and analytical methods profiling, regression, trend analysis, segmentation, forecasting.

- Experience working with Genesys Cloud data or analytics is a strong plus.
- Exposure to the AWS ecosystem (e.g., S3, Redshift, Lambda, Glue, SageMaker) is a significant advantage.

- Excellent communication and data storytelling skills, with the ability to influence business and technical stakeholders.
- Exposure to text analytics/NLP tools or LLM integrations for business applications

📌 Senior Data Analyst (Chennai)
🏢 Genesys
📍 Chennai