We are seeking an energetic and customer-focused In-Store Healthcare Promoter to manage our recent interactive digital kiosks placed inside select Apollo Pharmacy locations in Hyderabad. The role involves bridging retail walk‑in customers with Apollo Hospitals digital care services, guiding shoppers through interactive screens to book doctor appointments, health checks, and specialist consults.
Responsibilities
- Proactively approach and greet walk‑in customers at Apollo Pharmacy, introducing them to the Apollo Hospitals Connect digital kiosk.
- Assist customers in navigating the kiosk screen to book specialist doctor appointments, explore full‑body health check packages, and request expert second opinions.
- Educate customers on mobile features, including QR‑code scans to browse doctor consultations and directions to nearby Apollo Hospitals.
- Ensure the interactive kiosk display is clean, operational, and powered on throughout operating hours; report technical glitches promptly.
- Maintain a daily log of customer engagements, kiosk interactions, and completed bookings.
Requirements
- High School Diploma or Graduate in any discipline.
- 0–3 years of experience in retail promotion, customer service, or healthcare sales.
- Strong verbal communication skills in English and Telugu (Hindi is a plus).
- Comfortable operating digital kiosks, tablets, and mobile applications.
- Welcoming, persuasive, patient, and approachable attitude toward diverse store visitors