About WFX : Since 2000, WFX is the first company in the world to offer a true cloud-based solution for the fashion industry. WFX employs over 250 people with presence across the United States, Europe, Asia and an R&D; center in India. WFX fashion management software is developed using the latest Cloud technologies and WFX software is comprehensive, fully-integrated and visibly improves the way companies in the fashion industry run, manage, and track their business.

Experience Required 0 to 2 years

Role and Responsibilities

- Develop an extensive working knowledge of the WFX product suite.
- Provide software application training using a variety of delivery methods including web-based and in office training.
- Coordinate new customer implementations, providing effective training to maximize use of the software.




- Develop training materials for WFX implementation.
- Provide end-user application support via chat, phone and email.
- Troubleshoot issues reported by customers and provide solutions.
- Facilitate problem-solving between end user and WFX development staff.
- Participate with WFX development staff in testing new releases of the product.
- Develop working relationship with WFX Sales & Marketing staff to utilize product knowledge and customer relationships in support of sales efforts.

Requirements:

- Must be a graduate.
- Excellent communication skills verbal as well as written.
- Willing to work in US/UK time zone.

📌 PLM-Implementation Consultant (Gurugram)
🏢 WFX - World Fashion Exchange
📍 Gurugram