ElevenX Capital is a growth-oriented investment firm focused on building, scaling, and optimizing portfolio companies across industries. We partner with entrepreneurs and businesses to accelerate value creation, drive operational excellence, and unlock growth opportunities. Our model is built around the exit: we create, acquire, and scale businesses with the explicit objective of realizing value through sale

Shift: 04:00 PM - 01:00 AM IST

Own and manage the end-to-end PMS cycle, including goal setting, performance reviews, appraisals, calibration, feedback, and follow-up. Partner with managers and business leaders on performance evaluations, goal alignment, feedback, and performance-related concerns. Manage day-to-day HR operations and employee lifecycle activities, ensuring timely, accurate, and consistent execution of HR processes.

Act as a point of contact for employee grievances; listen to concerns, investigate or coordinate resolution, and escalate sensitive matters appropriately. Plan and execute employee engagement initiatives, surveys, feedback activities, and action plans to strengthen employee experience. Maintain accurate and confidential employee records, PMS documentation, reports, and dashboards.

Ensure HR policies and processes are communicated clearly and applied consistently. Identify process gaps and recommend improvements across PMS, HR operations, grievance handling, and engagement.

Responsibilities

- Own and manage the end-to-end PMS cycle, including goal setting, performance reviews, appraisals, calibration, feedback, and follow-up.
- Partner with managers and business leaders on performance evaluations, goal alignment, feedback, and performance-related concerns.




- Manage day-to-day HR operations and employee lifecycle activities, ensuring timely, accurate, and consistent execution of HR processes.
- Act as a point of contact for employee grievances; listen to concerns, investigate or coordinate resolution, and escalate sensitive matters appropriately.
- Plan and execute employee engagement initiatives, surveys, feedback activities, and action plans to strengthen employee experience.
- Maintain accurate and confidential employee records, PMS documentation, reports, and dashboards.
- Ensure HR policies and processes are communicated clearly and applied consistently.
- Identify process gaps and recommend improvements across PMS, HR operations, grievance handling, and engagement.

Qualifications

- Minimum 5-10 years of experience in PMS, preferably within SaaS, IT, AI, or the broader technology industry.

Required Skills

- Minimum 5+ years of experience in Performance Management Systems (PMS) and HR Operations.
- Hands-on experience managing the end-to-end PMS cycle, including goal setting, performance reviews, appraisals, calibration, and feedback.
- Experience handling employee grievances, resolving workplace concerns, and maintaining confidentiality and fairness.
- Experience planning and driving employee engagement initiatives and improving employee experience.
- Robust understanding of HR operations, employee lifecycle processes, HR policies, documentation, and process compliance.
- Experience in the Technology industry, preferably SaaS, IT, or AI, is preferred.
- Ability to work independently with minimal supervision, with strong communication, problem-solving, and stakeholder management skills.

Reach out to: [email protected] linkedin.com/in/ahmadbhatt

📌 Performance Management Specialist (Gurugram)
🏢 ElevenX Capital
📍 Gurugram