Job highlights

- Qualifications: . Graduate in any discipline (preferred: Sales background)

- . Hands-on experience in sales and marketing of websites

- Minimum 3 years of experience in Web Sales Operations as an Operations Manager

- . Should be process-oriented with a strong understanding of service delivery models

Job Responsibilities

- Drive and manage daily operations of the international BPO web sales team.

- Turn client expectations into consistent ROI through strategic execution.

- Mentor, guide, and lead teams to achieve performance targets.

- Ensure timely service delivery and keep projects on track.

- Conduct regular operational audits on assignments and web sales activities.

- Implement effective supervision and performance management mechanisms.

- Manage commercial aspects of web sales,



ensuring profitability and quality.

- Collaborate with cross-functional teams to streamline processes and improve outcomes.

Qualifications

- Graduate in any discipline (preferred: Sales background).

- Minimum 3 years of experience in Web Sales Operations as an Operations Manager.

- Solid knowledge of international BPO workflows and web sales strategies.

- Hands-on experience in sales and marketing of websites.

- Excellent leadership, communication, and team management skills.

- Should be process-oriented with a strong understanding of service delivery models.

📌 Operations Manager (Kolkata)
🏢 TECHNEXT TECHNOSOFT
📍 Kolkata