Job highlights

- Together we will reimagine business processes to become more effective,more efficient,and improve customer experience

Job Function: Finance

Job Sub Function: AP/AR

Job Category: People Leader

All Job Posting Locations: Pune, Maharashtra, India

DePuy Synthes is recruiting for a I2C DS Collection & Dispute Mgmt Team Lead, located in Maharashtra, India.

Job Overview

Reimagine the possibilities at Johnson & Johnson Global Finance! We live this motto every day by creating game-changing business solutions for the world's largest and most broadly-based healthcare company.

As a member of our Global Finance team, you will have exclusive access to a network of financial professionals located in over 60 countries. This new network will help you build on your current skills and explore opportunities to grow your career in J&J.;

At Johnson & Johnson Global Finance, we value ideas for innovation and improvement and are committed to diversity and inclusion. Together we will reimagine business processes to become more effective, more efficient, and improve customer experience. We are proud to be an equal opportunity employer.

This role will be part of the Global Services Finance team in the Invoice to Cash process area. The Global Services Finance organization provides best-in-class, cost-effective financial services, and compliance in a J&J; way to our Operating Companies around the world.





ITC Collections & Dispute Mgmt Team Lead - is responsible for managing and overseeing end to end service delivery in the Invoice to Cash Collection and dispute function for specific business MRCs and markets.

Key Responsibilities

Collections & Accounts Receivable Management

- Own strategic management of customer collections and open receivables for complex and high value accounts through proactive engagement, negotiation, and advanced dispute resolution techniques.
- Influence and drive desired customer payment behavior to optimize cash flow, improve Days Sales Outstanding (DSO), and mitigate credit risk.
- Lead performance management of collection KPIs against SLAs, identifying gaps and driving corrective actions.
- Perform advanced AR forecasting, trend analysis, and root cause analysis to anticipate risks and enable proactive portfolio management.
- Provide senior level oversight and decision making on Sales Order Releasing activities within defined authority limits, escalating risks as appropriate.

Dispute Management
- Own end to end dispute lifecycle for a portfolio of strategically key, high risk, or high revenue customer accounts, from investigation through resolution and financial posting.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 C DS Collection & Dispute Mgmt Team Lead (Pune)
🏢 Johnson u0026 Johnson
📍 Pune