14 Nov
|
Festivon Signature Tours
|
Kochi
14 Nov
Festivon Signature Tours
Kochi
Company Description Festivon Signature Tours is the experiential travel brand of Maximilian Holidays Pvt. Ltd., headquartered in Kochi, focusing on thoughtfully curated European and international travel experiences. The company designs editorial-style itineraries backed by disciplined operational planning, ensuring journeys that are seamless, reliable, and personal.
Festivon offers custom FIT experiences, small group signature departures, and carefully planned European circuits for discerning outbound travelers. The brand emphasizes accountability, systems, and long-term thinking, standing firmly behind each “Signature” journey. Festivon is steadily building a credible international travel brand, one carefully designed trip at a time.
Role Description This is a full time, on-site Holiday Consultant role based in Kochi.
The Holiday
Consultant will engage directly with prospective travelers to understand their preferences, recommend suitable itineraries, and design tailored holiday packages aligned with Festivon’s experiential travel ethos. Daily responsibilities include creating detailed travel proposals, handling inquiries across digital and offline channels, managing bookings and vendor coordination, and ensuring timely communication at every stage of the travel lifecycle. The role involves maintaining accurate records, supporting pre-departure documentation, and monitoring trip execution to address any traveler concerns promptly.
The Holiday
Consultant will collaborate with internal teams to refine products, contribute to itinerary improvements, and uphold the brand’s promise of dependable,
signature travel experiences.
Qualifications
- Candidates should possess strong customer service, client relationship management, and interpersonal communication skills to engage confidently with discerning travelers.
- Candidates should possess sales and consultation skills, including the ability to understand traveler needs, present tailored holiday options, and convert inquiries into confirmed bookings.
- Candidates should possess itinerary planning and organizational skills, with experience in structuring day-by-day travel plans, coordinating logistics, and managing timelines and documentation.
- Candidates should possess basic digital proficiency, including use of travel booking tools, CRM or reservation systems, email platforms, and productivity applications such as spreadsheets and word processors.
- Candidates should possess attention to detail and problem-solving skills to verify travel information, handle last-minute changes, and ensure smooth execution of each journey.
- Relevant experience in travel consulting, tour operations, or international holiday planning, especially European itineraries, is highly beneficial.
- A bachelor’s degree in Travel & Tourism, Hospitality, Business, or a related field is preferred, along with strong spoken and written communication skills in English; proficiency in regional languages is an advantage.
- Ability to work on-site in Kochi in a structured, process-driven environment, with a commitment to ethical conduct, accountability, and delivering high-quality traveler experiences.
📌 Holiday Consultant (Kochi)
🏢 Festivon Signature Tours
📍 Kochi