Isprava is India’s premier developer of luxury homes in nonurban locations, known for crafting exclusive and bespoke residences. With nine years of exponential growth, Isprava has established a portfolio of over 220 luxury properties valued at more than USD 360 million across Goa, Alibaug, Kasauli, and the Nilgiris. The company offers comprehensive service from selecting prime locations to designing unique living spaces and delivering fully furnished, ready to move in homes.

Guided by the principles of exclusivity, comfort, and integrity, Isprava creates one of a kind lifestyle experiences that set new benchmarks in luxury nonurban living. https://www.isprava.com

Interested candidates with relevant experience may share their CV confidentially via WhatsApp with Mr. Pereira at (phone hidden).

- Hiring: Head Process Excellence | Luxury Villas, Bungalows
- Industry: Luxury Villas, Bungalows & Real Estate
- Location: Prabhadevi, Mumbai
- Experience: 15 - 18 years

Isprava is seeking an experienced Head Process Excellence to drive operational efficiency, process optimisation, project governance, and continuous improvement across its luxury residential real estate business.

Candidates from reputed institutions such as IIT, IIM, BITS, VJTI, NICMAR, or equivalent top institutes will be preferred.

Key Responsibilities

- Define target processes, objectives, standards, and KPIs across business functions.
- Map and analyse processes to identify bottlenecks, gaps, and inefficiencies.
- Apply Lean principles to reduce waste, delays, rework, and operational costs.
- Develop and implement SOPs, process manuals, control frameworks, and governance mechanisms.
- Establish project management methodologies and monitor schedules, budgets, risks, quality, and milestones.
- Strengthen coordination between internal teams, consultants, contractors, vendors, and stakeholders.
- Optimise sales, construction, property management, handover, and post hand over processes.
- Drive AI enabled tools, automation, dashboards,



and digital workflows where relevant.
- Improve customer experience across the complete project lifecycle.
- Provide management with data driven reports, insights, and recommendations.
- Lead continuous improvement, change management, and process transformation initiatives.

Expected Outcomes

- Improved operational efficiency and productivity
- Better project timelines and cost control
- Reduced delays, rework, and process related waste
- Higher quality and service standards
- Stronger governance, accountability, and reporting
- Improved customer satisfaction and engagement
- Consistent and scalable process execution

Qualifications and Experience

- Bachelors degree in Civil Engineering, Construction Management, or a related discipline.
- 15–18 years of overall experience.
- Minimum 5 years’ experience in civil engineering, construction, real estate, or related sectors, with significant exposure to process excellence.
- Proven experience in project management and process optimisation within real estate or construction.
- Experience in luxury residential, villa, bungalow, or high end real estate projects will be an advantage.
- Strong knowledge of Lean principles, process mapping, SOP development, KPI management, governance, risk management, cost control, and quality management.
- Excellent leadership, stakeholder management, communication, negotiation, and change management skills.
- Familiarity with automation, dashboards, AI enabled process tools, and data analytics is preferred.

Application Details

Details Required:

- Current Location
- Current CTC
- Expected CTC
- Educational Qualification
- Total Relevant Experience in Process Excellence
- Experience in Process Excellence – Real Estate
- Experience in Process Excellence – Technology/Other Industries
- Experience in Villa/Luxury Real Estate
- Notice Period / Earliest Joining Date
- Comfort with working at Prabhadevi, Mumbai

This is an excellent opportunity for a seasoned qualified passionate about operational excellence, process improvement, and delivering superior outcomes in the luxury real estate sector.

📌 Head Process Excellence | Luxury Villas, Bungalows (Mumbai)
🏢 Isprava
📍 Mumbai