Company Description Chillax Holiday Pvt Ltd is a specialized provider of seamless business travel solutions and MICE (Meetings, Incentives, Conferences, and Exhibitions) management. The company designs tailored corporate travel experiences and manages impactful events across global destinations. A dedicated team oversees logistics, accommodations, venue selection, and on-site coordination to ensure smooth and efficient execution.

Chillax Holiday Pvt

Ltd supports a wide range of corporate events, from high-stakes conferences to team-building retreats and international incentive trips. The organization focuses on delivering exceptional service and memorable experiences while helping clients optimize their corporate travel and event outcomes.

Role Description The Group Tour Coordinator is a full-time, in office role based in Gurugram. This position is responsible for planning, organizing, and coordinating group tours for corporate and MICE clients, including itinerary creation, booking transportation and accommodations, and managing vendor relationships. The role involves handling client inquiries, providing detailed tour information, and ensuring a smooth experience from pre-departure to post-tour follow-up.

The Group Tour





Coordinator collaborates closely with internal teams and external partners to align tour logistics with event timelines and client expectations. Daily tasks include maintaining accurate records, preparing tour documentation, monitoring budgets, and resolving any on-ground issues to ensure high levels of customer satisfaction.

Qualifications

- Candidates should possess skills in Guided Tours and Event Management to plan, coordinate, and oversee group travel and related activities.
- Candidates should possess strong Customer Service and Communication skills to handle client interactions, inquiries, and issue resolution professionally.
- Candidates should possess Sales skills to promote group tour packages, support upselling opportunities, and contribute to business growth.
- Candidates should have organizational and time-management abilities to manage multiple tours, deadlines, and logistics efficiently.
- Candidates should have proficiency with basic office software and travel-related tools; prior experience in corporate travel, MICE, or hospitality is an advantage.
- Candidates should hold a relevant diploma or degree in tourism, hospitality, business, or a related field, or have equivalent practical experience.

📌 Group Tour Coordinator (Gurugram)
🏢 Chillax Holiday
📍 Gurugram