Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do?
- The Digital Content Management Representative is responsible for creating updating publishing and maintaining accurate digital content across websites ecommerce platforms apps and other digital channels
- The role also manages SKU related content ensuring product information is complete accurate consistent and available on digital platforms
- Receive and review digital content and SKU requests Validate briefs product details assets approvals and timelines Identify missing information dependencies and priorities before processing Ensure requests are complete accurate and ready for content creation or publishing
- Content management
- SKU and product content management
- CMS knowledge
- Ecommerce operations knowledge
- Product information management
- Content publishing
- Content quality assurance
- Basic HTML knowledge where required
- Microsoft Excel
- Data validation
- Attention to detail
- Written communication
- Stakeholder management
- Time management
- Ability to manage multiple requests and priorities What are we looking for?
- Strong attention to detail
- Good understanding of digital and ecommerce content
- Experience working with CMS ecommerce or product information systems
- Experience managing SKU or product level information
- Ability to work accurately with large volumes of content and product data
- Good written communication skills
- Strong Excel and data handling skills
- Ability to follow defined processes and quality standards
- Ability to manage deadlines and multiple requests
- Ability to identify content and data errors
- Good coordination and stakeholder management skills
- Customer and quality focused mindset Roles and Responsibilities:
- Experience of a high pressure customer focussed environment
- Demonstrable management of tasks and activities through people
- Experience within a multi channel workplace and must be proficient with search engine optimisation rich content
- Maintain category expertise which can be developed in role
- Commercially aware and remaining up to date with the multi channel retail landscape using this knowledge to inform day to day and longer term decisions
- Fully computer literate
- Ability to build and maintain rapport and exceptional communication skills at all levels
- Highly diligent with a good eye for syntax
- Experience of influencing and negotiating with an array of challenging stakeholders
- Use data and insight to champion an informed view of our customers needs
📌 Digital Content Management Analyst (Mumbai)
🏢 Accenture in India
📍 Mumbai
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