- Must Have
- 1+ years of experience in customer service
- Strong Communication SkillsEmail writing skills . Good To Have .
- Experience in the e-commerce sector
- Effectively manage a portfolio of various types of returns or cancellations of website orders
- Update and maintain records to ensure complete refunds to the customers
- Respond timely to internal and external inquiries for information relative to customer queries
- Identify notification issues, coordinate resolution, and take corrective actions as needed
- Engage and address any customer inquiries related to any Daniel Klein products either on calls, emails, or verbally
- Collaborate with the service team handlers in preparing/repaired customers watch
Must Have
- 1+ years of experience in customer service
Microsoft excel
- Solid Communication SkillsEmail writing skills
Good To Have
- Experience in the e-commerce sector
📌 Customer Support Executive (Gurugram)
🏢 Acme Services
📍 Gurugram
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