We are seeking an experienced Application Support professional to join our team in India. The ideal candidate will have a robust background in application support, with a focus on troubleshooting, user training, and collaboration with development teams to enhance application performance.
Responsibilities
- Provide application support for users, ensuring optimal performance and functionality of applications.
- Troubleshoot and resolve application issues in a timely manner.
- Collaborate with development teams to identify and implement solutions for application improvements.
- Conduct user training sessions and create user documentation.
- Monitor application performance and generate reports for management.
Skills and Qualifications
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 3-8 years of experience in application support or a related role.
- Strong understanding of software development life cycle (SDLC) and application support methodologies.
- Proficiency in SQL for database querying and troubleshooting.
- Experience with ticketing systems and ITSM tools.
- Excellent problem-solving skills and attention to detail.
- Strong communication skills to interact with both technical and non-technical users.
📌 Application Support (Secunderabad)
🏢 ManpowerGroup Services India Private
📍 Secunderabad
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.