Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Databricks Unified Data Analytics Platform
Valuable to have skills : NA
Minimum 3 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Summary
As an Application Support Engineer, a typical day involves acting as a software detective by actively monitoring and investigating issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behaviors, and ensuring the smooth operation of critical applications. The position demands continuous engagement with system performance, collaborating with different teams to maintain system reliability and minimize downtime, thereby supporting business continuity and operational efficiency.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to understand system dependencies and impact of issues.
- Document and communicate findings and resolutions clearly to stakeholders.
- Assist in the development and implementation of process improvements to enhance system stability.
- Support junior team members by sharing knowledge and providing guidance when needed.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Databricks Unified Data Analytics Platform.
- Experience with data pipeline development and troubleshooting within cloud environments.
- Strong analytical skills to diagnose and resolve complex software issues.
- Familiarity with monitoring tools and incident management processes.
- Ability to work with large datasets and optimize data workflows.
Additional Information
- The candidate should have minimum 3 years of experience in Databricks Unified Data Analytics Platform.
- This position is based at our Chennai office.
- A 15 years full time education is required.
📌 Application Support Engineer (Chennai)
🏢 Accenture in India
📍 Chennai
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