Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Databricks Unified Data Analytics Platform
Good to have skills : NA
Minimum 3 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Summary
As an Application Support Engineer, a typical day involves acting as a software detective by actively monitoring and investigating issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous engagement with system performance and user feedback to maintain reliability and efficiency in a energetic environment.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to ensure timely resolution of system issues.
- Document troubleshooting steps and solutions to build a knowledge base for future reference.
- Assist junior team members by sharing knowledge and providing guidance on complex issues.
- Continuously monitor system health and escalate potential risks to appropriate stakeholders.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Databricks Unified Data Analytics Platform.
- Experience with cloud-based data processing and analytics environments.
- Strong problem-solving skills with the ability to analyze and resolve complex technical issues.
- Familiarity with data integration, transformation, and pipeline orchestration.
- Ability to work with monitoring tools and diagnostic utilities to maintain system stability.
- Good communication skills to effectively collaborate with technical and non-technical teams.
Additional Information
- The candidate should have minimum 3 years of experience in Databricks Unified Data Analytics Platform.
- This position is based at our Pune office.
- A 15 years full time education is required.
📌 Application Support Engineer (Pune)
🏢 Accenture in India
📍 Pune
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