Project Role Description : Act as software detectives, provide a agile service identifying and solving issues within multiple components of critical business systems.
Must have skills : Databricks Unified Data Analytics Platform
Good to have skills : NA
Minimum 7.5 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Summary
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behaviors, and ensuring the smooth operation of critical applications. The position demands continuous interaction with different teams to maintain system stability and deliver timely solutions that support business continuity and efficiency.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Coordinate cross-functional efforts to streamline issue resolution and improve system performance.
- Mentor junior team members to enhance their problem-solving skills and technical knowledge.
- Monitor system health and proactively identify potential risks to prevent disruptions.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Databricks Unified Data Analytics Platform.
- Experience with distributed computing frameworks and big data processing.
- Strong troubleshooting skills in complex software environments.
- Ability to analyze logs and system metrics to diagnose issues effectively.
- Familiarity with cloud-based data platforms and integration techniques.
- Excellent communication skills to collaborate with diverse technical teams.
Additional Information
- The candidate should have minimum 7.5 years of experience in Databricks Unified Data Analytics Platform.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
📌 Application Support Engineer (Bengaluru)
🏢 Accenture in India
📍 Bengaluru
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