Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Databricks Unified Data Analytics Platform
Good to have skills : NA
Minimum 5 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Summary
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain system reliability and performance in a energetic environment.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Coordinate with stakeholders to prioritize and address system issues effectively.
- Mentor junior team members to enhance their problem-solving capabilities and technical knowledge.
- Ensure documentation of incidents and resolutions to support knowledge sharing and continuous improvement.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Databricks Unified Data Analytics Platform.
- Experience with distributed data processing and analytics frameworks.
- Strong troubleshooting skills in complex software environments.
- Ability to analyze logs and system metrics to identify root causes of issues.
- Familiarity with cloud-based data platforms and integration techniques.
- Excellent communication skills to collaborate across diverse technical teams.
Additional Information
- The candidate should have minimum 5 years of experience in Databricks Unified Data Analytics Platform.
- This position is based at our Chennai office.
- A 15 years full time education is required.
📌 Application Support Engineer (Chennai)
🏢 Accenture in India
📍 Chennai
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