Project Role Description : Act as software detectives, provide a agile service identifying and solving issues within multiple components of critical business systems.
Must have skills : Playwright
Good to have skills : NA
Minimum 3 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Summary
As an Application Support Engineer, your day involves acting as a software detective, diligently investigating and resolving issues across various components of essential business systems. You will engage in dynamic problem-solving activities, ensuring the smooth operation and reliability of critical applications.
Your role requires a proactive approach to identifying system anomalies and collaborating with different teams to maintain optimal system performance and availability throughout the day.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to analyze and troubleshoot complex system issues.
- Document findings and resolutions to support knowledge sharing and continuous improvement.
- Assist junior team members by providing guidance and support in resolving technical challenges.
- Monitor system performance and proactively identify potential risks to prevent downtime.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Playwright.
- Strong analytical and problem-solving abilities to diagnose and resolve software issues effectively.
- Experience with debugging tools and techniques to trace and fix defects in applications.
- Ability to work with multiple software components and understand their interactions within business systems.
- Excellent communication skills to clearly articulate technical information to diverse stakeholders.
- Familiarity with software lifecycle processes and incident management practices.
Additional Information
- The candidate should have minimum 3 years of experience in Playwright.
- This position is based at our Chennai office.
- A 15 years full time education is required.
📌 Application Support Engineer (Chennai)
🏢 Accenture in India
📍 Chennai
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