Project Role Description : Act as software detectives, provide a agile service identifying and solving issues within multiple components of critical business systems.
Must have skills : Snowflake Data Warehouse
Good to have skills : NA
Minimum 3 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Summary
As an Application Support Engineer, a typical day involves acting as a software detective by proactively monitoring and investigating issues across various components of essential business systems. This role requires a dynamic approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous engagement with system performance and collaboration with different teams to maintain business continuity and resolve disruptions efficiently.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to ensure timely resolution of system issues and minimize downtime.
- Document and communicate findings and solutions clearly to stakeholders and team members.
- Assist in the development and implementation of process improvements to enhance system reliability and support efficiency.
- Support junior team members by sharing knowledge and providing guidance on troubleshooting techniques.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Snowflake Data Warehouse.
- Strong understanding of data warehousing concepts and cloud-based data storage solutions.
- Experience in monitoring and troubleshooting data pipelines and ETL processes within Snowflake environments.
- Ability to analyze system logs and performance metrics to identify root causes of issues.
- Familiarity with SQL querying and optimization techniques for efficient data retrieval.
- Good communication skills to effectively collaborate with technical and non-technical stakeholders.
Additional Information
- The candidate should have minimum 3 years of experience in Snowflake Data Warehouse.
- This position is based at our Hyderabad office.
- A 15 years full time education is required.
📌 Application Support Engineer (Hyderabad)
🏢 Accenture in India
📍 Hyderabad
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