Company Description XLNC EXOTIC Group Inc is a diversified business based in San Diego, focused on real estate, hospitality, legal compliance, and mobility services. The company renovates and flips distressed properties into modern, high-quality homes. It manages 25–27 short-term rental properties across platforms such as Airbnb, Booking.com, Bonvoy Marriott, and Vrbo, overseeing guest experience, maintenance, pricing, and occupancy.

An in-house legal team handles property compliance, contracts, permits, and documentation. XLNC Cars provides well-maintained vehicles for short- and long-term rentals, supporting a comprehensive service ecosystem for travelers and residents.

Role Description The Airbnb Process Assistant Operations Manager is a full-time, on-site role based in Jalandhar. This role supports end-to-end operations for short-term rental properties, including reservation handling, guest communication, check-in/check-out coordination, and issue resolution.

Responsibilities include monitoring booking platforms, updating listings, overseeing pricing and occupancy, and ensuring that operational processes are followed consistently.



The role involves coordinating with maintenance and cleaning teams, tracking property readiness, and maintaining accurate records and reports.

The Operations

Manager also assists with training team members, improving procedures, and supporting customer service standards aligned with XLNC EXOTIC Group’s hospitality goals.

Qualifications

- Strong analytical skills for tracking bookings, occupancy, revenue, and operational performance.
- Excellent interpersonal skills and communication abilities to interact with guests, team members, and partners.
- Customer service skills for managing guest inquiries, resolving issues, and maintaining high satisfaction levels.
- Experience in training and coaching staff on processes, systems, and service standards.
- Knowledge of short-term rental platforms (e.g., Airbnb, Booking.com, Vrbo) and basic property operations.
- Ability to work on-site in Jalandhar with robust organizational and time-management skills.
- Proficiency with spreadsheets, reservation management tools, and basic reporting.

📌 airbnb process asst Operations Manager (Jalandhar)
🏢 XLNC EXOTIC GROUP
📍 Jalandhar