Company Description Loan at Click is a growing financial services organization focused on providing quick and accessible loan solutions to individuals and businesses. The company aims to simplify the borrowing process through clear communication, streamlined procedures, and customer-centric service. Loan at Click leverages tele-sales and digital channels to reach a wide base of customers and help them find suitable loan products. Team members are encouraged to contribute ideas, collaborate, and support continuous improvement in sales processes and customer experience. The organization values professionalism, integrity, and strong performance in a high-energy environment.
Role Description The Tele Sales Officer and Team Leader role is a full time, in office position based in New Delhi. The role involves contacting prospective and existing customers via phone, explaining loan products, addressing queries, and guiding customers through the application process. Daily tasks include generating and qualifying leads, maintaining call logs and sales records, and following up on inquiries to close sales. As a Team Leader, the individual will oversee a small tele-sales team, set daily targets, monitor performance, provide coaching, and ensure adherence to company processes and compliance standards.



The role also requires collaborating with other departments to resolve customer issues, improve scripts and workflows, and support overall sales operations.
Qualifications
Strong customer service and communication skills, with the ability to handle inquiries, clarify loan details, and build rapport over the phone.
Experience in lead generation and sales operations, including managing call volumes, tracking conversions, and working with basic CRM or sales tools.
Background in channel sales or tele-sales, with the ability to coordinate with internal and external partners to support loan sourcing.
Prior experience leading or mentoring a sales team, setting goals, monitoring performance metrics, and providing constructive feedback.
Comfort working in a target-driven environment, with valuable negotiation, persuasion, and problem-solving abilities.
Minimum high school diploma; a bachelor’s degree in Business, Finance, or a related field is preferred.
Basic understanding of loan products and financial services is an advantage; training will be provided for promising candidates.
Proficiency in spoken and written English and Hindi; additional regional languages are a plus.

📌 Tele Sales Officer And Team Leader New Delhi (India)
🏢 LOAN AT CLICK
📍 India