Student Counselling
Handle student enquiries through phone calls, WhatsApp, walk-ins and social media.
Understand students' academic backgrounds, career goals and financial budgets.
Explain overseas study opportunities, courses and country options.
Guide students in selecting suitable countries, universities and courses.
Provide accurate information about admission requirements and eligibility
University and Course Selection
Research universities and colleges in countries such as the UK, Germany, Ireland, Malta, Dubai and other destinations.
Suggest suitable universities based on students' academic qualifications and budget.
Explain tuition fees, living expenses, scholarships and available intakes.
Check course availability, entry requirements and English language requirements.
Recommend alternative universities when students are not eligible for their preferred options.
Student Follow-up and Conversion
Follow up with prospective students and interested leads.
Maintain regular communication with students and parents.
Convert enquiries into confirmed admissions.
Maintain student databases and CRM records.
Follow up on pending documents, applications and payments.
Achieve monthly counselling and admission targets.
Essential Skills Required
Excellent communication and interpersonal skills.
Robust student counselling abilities.
Knowledge of overseas education destinations.
Valuable knowledge of admission and visa procedures.
Email writing and documentation skills.
Lead management and follow-up skills.
Basic computer knowledge (MS Excel, Word and CRM).
Sales and student conversion skills.
Daily Work Responsibilities
Activity
Responsibility
Morning
Check enquiries and follow up with leads
Counselling
Meet students and parents
Research
Find suitable courses and universities
Applications
Process student admission applications
Coordination
Contact universities and visa teams
Follow-up
Update students about application progress
Reporting
Update CRM and daily admission reports
Pay: ₹25,000.00 - ₹43,000.00 per month
Advantages:
Cell phone reimbursement
Health insurance
Internet reimbursement
Leave encashment
Paid sick time
Paid time off
Provident Fund