Guest Service & Engagement
Welcome Guests: Greet visitors warmly as they enter resort shops, spas, activity desks, or reception areas.
Provide Information: Offer detailed knowledge about resort amenities, local attractions, pricing, schedules, and promotional packages.
Resolve Inquiries: Handle guest questions, special requests, and complaints promptly with a polite, solution-oriented attitude.
Sales & Revenue Generation
Drive Conversions: Promote merchandise, spa services, membership programs, excursions, or room bookings to meet or exceed monthly sales goals.
Upsell & Cross-Sell: Recommend complementary products, upgraded packages, or loyalty/membership enrollments.
Lead Handling: Convert phone, email, or walk-in sales inquiries into confirmed bookings or purchases.
Transactions & Cash Handling
Operate POS Systems: Process sales,



returns, exchanges, and room-charge billing accurately using point-of-sale hardware and software.
Manage Records: Maintain accurate daily logs of transactions, reservations, cancellations, and guest preferences.
Team Coordination
Cross-Department Communication: Coordinate with front desk, reservations, housekeeping, or tour desks to fulfill guest requests seamlessly.
Shift Reporting: Prepare end-of-shift sales reports and hand over crucial guest notes to incoming staff. [1]

Pay: ₹11,000.00 - ₹20,000.00 per month

Perks:
Versatile schedule
Food provided

Work Location: In person

📌 Sales Associate Panvel
🏢 Visava Amusement Park & Resort
📍 Panvel