Key Responsibilities:
Stock Management:
Oversee stock levels and ensure proper display of jewellery collections.
Monitor inventory movement and coordinate with procurement teams for replenishments.
Conduct regular stock checks to prevent discrepancies and losses.
Store Audit & Compliance:
Conduct routine store audits to ensure adherence to operational and security protocols.
Maintain records of transactions, billing accuracy, and product handling procedures.
Ensure compliance with brand guidelines and company policies.
HNI Customer Interaction:
Provide a personalized shopping experience for high-net-worth clients.
Handle special requests, customized orders, and exclusive jewellery selections.
Build and maintain strong relationships with HNI customers for repeat business.
Team Management:
Lead, train, and motivate the sales team to achieve performance goals.
Conduct daily briefings to align staff with sales targets and customer service standards.
Address staff concerns and foster a team-oriented work environment.
Duty Roster & Scheduling:
Prepare and manage the duty roster to ensure adequate floor coverage.
Assign responsibilities to team members for efficient showroom operations.
Monitor attendance and manage leave schedules.
Target vs. Achievement:
Set daily, weekly,
and monthly sales targets for the team.
Track and analyse sales performance, providing feedback and strategies for improvement.
Implement incentive programs to boost motivation and productivity.
Grooming & Presentation Standards:
Ensure all staff adhere to company grooming and dress code policies.
Conduct regular checks on personal presentation and skilled etiquette.
Train staff on luxury customer service and showroom etiquette.
COMMUNICATIONS & WORKING RELATIONSHIPS:
§ Working relationship with Store Head & Other team member.
§ Communication: Proficient in English, Hindi & Odiya
QUALIFICATIONS, EXPERIENCE, & SKILLS:
Education Graduate
6Yrs to 8Yrs experience with 4yrs relevant experience
Robust leadership and team management abilities
Excellent customer service and VIP handling skills.
Knowledge of jewellery, gemstones, and retail best practices.
Analytical mindset for sales tracking and target achievement.
Pay: ₹25,000.00 - ₹40,000.00 per month
Benefits:
Cell phone reimbursement
Food provided
Health insurance
Internet reimbursement
Leave encashment
Life insurance
Paid time off
Provident Fund
Experience:
Jewelry sales: 4 years (Required)
Work Location: In person
📌 Floor Manager Angul (India)
🏢 KHIMJI - K.D. & SONS (P) LTD (KHIMJI JEWELLERS)
📍 India
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