Role & responsibilities
Connect with prospective students and parents through calls and other communication channels.
Understand students' academic backgrounds, career aspirations, and educational requirements.
Provide information about available courses, program details, eligibility criteria, fees, and admission procedures.
Follow up with interested students and maintain regular communication to drive admission conversions.
Assist students with the application process and required documentation.
Address basic queries and resolve students' concerns regarding admissions.
Maintain accurate records of student interactions, follow-ups, and lead status in the CRM.