Key responsibilities

Recovery and bucket management
Drive recovery on 60+ DPD and NPA accounts against targets for collection efficiency, roll-back and NPA reduction.
Review the delinquency report daily and set account-wise action plans.
Run field visits and negotiations for settlements, restructuring and OTS within approved policy.
Track PTP follow-through and bounced cases; escalate non-cooperative borrowers early.

Legal and asset recovery
Initiate and follow up on legal notices: SARFAESI Section 13(2)/13(4), Section 138 NI Act, arbitration, DRT.
Coordinate with advocates and track court dates and case status.
Manage possession, valuation and auction of secured properties through approved agencies.
Trace absconding or untraceable borrowers and guarantors.

Team and vendor management
Lead,



train and monitor recovery executives and field agents.
Allocate portfolio, set targets and hold weekly reviews.
Manage collection agencies, legal vendors and repossession agents, including performance and payout checks.

Compliance and reporting
Follow RBI guidelines, the Fair Practices Code and the company collection policy; no coercive practices.
Maintain accurate records of visits, communication, legal files and receipts.
Submit MIS on collections, NPA movement, provisioning impact and legal status.
Coordinate with sales, credit and operations on early-warning signals, documentation gaps and write-off or compromise proposals.

📌 Branch Recovery Manager Jalgaon
🏢 India Shelter
📍 Jalgaon