Shore Group Associates is hiring an Operations Manager in Hyderabad to lead a team of 25–40 data analysts delivering invoice reconciliation and data research for a global travel and hospitality client.

What you'll do
• Lead and manage a team of 25–40 data analysts working on invoice reconciliation and other data research processes
• Manage teams across time zones and develop solutions that improve workflows
• Develop and implement strategies to streamline invoice reconciliation
• Use data analysis tools and techniques to identify and investigate data discrepancies
• Build and run quality control procedures for reconciliation and data research work
• Analyze data to spot trends and opportunities for improvement
• Prepare reports and presentations on key activities and findings
• Train and mentor team members, and oversee performance against deadlines and quality standards What you bring:
• Graduate or postgraduate in Commerce, Business Management, or equivalent
• 12+ years in data research and analysis,



including 4–5 years of people management (mandatory)
• Strong grasp of secondary research and internet research techniques
• Proficiency in Microsoft Excel and Power BI (medium to advanced) and tools such as Tableau
• Understanding of Six Sigma and Lean management
• Robust analytical, problem-solving and communication skills, with close attention to detail
• Experience working with clients, internal stakeholders, vendors and other teams to resolve data issues Nice to have:
• Invoice reconciliation experience in the airline, hotel, telecom, or wider hospitality sector
• Vendor management and supplier interaction Shift and

location:
Night shift (US Eastern hours) with flexible schedule, in office in Hyderabad for the first 3–4 months, then hybrid. Selection process: Technical and operations interviews, followed by an advanced-level Excel test.

📌 Operations Manager – Invoice Reconciliation Hyderabad (India)
🏢 Shore Group Associates
📍 India