Location: Mumbai | Experience: 4–8 Years | Band: BPO 3 | Salary: Up to ₹9 LPA | Shift: Rotational

JOB DESCRIPTION

We are hiring a Supply Chain Team Lead / Operations Manager to lead sourcing and procurement operations in Mumbai. This role is ideal for an experienced SCM qualified with team handling expertise, solid client relationship skills, and the ability to drive delivery, quality, and exception management across domestic and international supplier networks.

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EDUCATION
Minimum 15 years of regular, full-time education (10 + 2 + 3) — required

Bachelor's/Master's in B.Com / BMS / BBA / MBA — preferred (can be flexible)

SKILLS REQUIRED
5 to 7+ years of experience working within Supply Chain Management (SCM)

Monitor performance and drive internal reviews with team and leadership

Delivery, quality, and exception handling monitoring

Potential risks identification and management

Contract administration to ensure day-to-day procurement activities

Meet operational, functional,



and business objectives required by the contract

Experience in Supply Chain (Sourcing & Procurement)

Experience dealing with domestic and international suppliers/customers

Strong communication and stakeholder management skills

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KEY RESPONSIBILITIES
Managing client relationships

Team handling and motivation

Process training for team members

Employee assessment and channelizing the workflow

Escalation and resolution handling

Drive delivery and quality metrics

Monitor SLAs and KPIs

Identify process improvements and drive efficiency

Ensure compliance with procurement policies and procedures

WHY JOIN US?
Salary up to ₹9 LPA

Prime Mumbai location

Leadership role in Supply Chain and Procurement Operations

Exposure to global suppliers and client management

Career growth in SCM leadership

Energetic and supportive team environment

📌 Supply Chain Team Lead / Operations Manager Mumbai
🏢 Gratitude
📍 Mumbai