The role incumbent, as OL supporting APAC/EMEA/ AMER DMT in FIN
Client/stakeholder management
Client Centric
Report and escalate Client Incidents
Develop and maintain a solid connect with stake holders
Anticipate the client needs to maintain an excellent relationship
Provide a quick/satisfactory resolution for issues
Build effective synergy with cross-functional units
Operational Excellence:
Deliver BAU per set benchmarks/ agreements
Monitor/Escalate errors and incidents
Identify and drive production efficiencies
Monitoring all the below activities handled by the team to ensure better quality, controls are maintained.
Validating of Deals, Facilities and Outstanding in Loan IQ.
Review credit agreement to reconcile terms and conditions to deal structure
Handling of Loan Servicing activities.
Validating loan participations (current borrowings, increases, rollovers, pay-downs, commitment reductions, transfers)
Daily transfer of loan proceeds; receipt of funds and matching incoming cash
Validate Interest and Fee billing for the direct/Agented Loans, billing the customers and send pro-rata shares to the participants.
Validate notice for breakage fee activity for fax to agent bank; follow-up with traders on rate to be assigned and process accordingly.




Validate notices of activities to fax to all participants/customers for loan confirmation.
Handling of Swift Payments.
Review the reconciliation of positions, discrepancies in Interest and fee payments etc.
Preparation/posting of manual G/L entries as required.
Review various system generated reports to ensure proper monitoring of the facilities; investigating past due items, suspense, receivables, expiring SBLC, etc
Ensure all process requirements are documented fully, appropriately, and sign-off is obtained from all stakeholders periodically
Ensure all process requirements are documented fully, appropriately, and sign-off is obtained from all stakeholders periodically
Perform permanent supervision controls
Ensure compliance/regulatory adherence
Guide the team on complex production issues
Indentify scope of improvement and work on the value chain
Effectively manage the KRI/KPI
Risk Management:
Identify/Understand operational risks and remediate control gaps
Prompt closure of audit/ inspection identified cases
Ensure the team is updated on the risk gaps and the same is addressed timely
Ensure the process is resilient, Proper backups are maintained within the team

📌 Lead Bengaluru
🏢 Société Générale
📍 Bengaluru