Location : Goregaon, Mumbai Salary : ₹18,000 - ₹24,000 per month Experience : 1 - 3 Years Working Days : 6 Days a Week
We are looking for a Customer Support Executive with excellent communication skills to provide outstanding support to customers and ensure a positive customer experience.
Key Responsibilities
Provide accurate information regarding products and services.
Maintain customer records and update information in the system.
Follow up with customers to ensure issue resolution and satisfaction.
Escalate complex issues to the concerned departments when required.
Meet quality and productivity targets.
Maintain a qualified and customer-centric approach at all times.
Requirements :
Graduate in any discipline.
1 to 3 years of experience in Customer Support, Customer Service, or a related role.
Excellent verbal and written communication skills.
Good interpersonal and problem-solving abilities.
Basic knowledge of MS Office and CRM tools.
Ability to work in a fast-paced environment.
Benefits :
Salary: ₹18,000 - ₹24,000 per month.
Growth opportunities prospects.
Professional work environment.
Training and development support.