About the company : The company is one of the largest manufacturers, importers & exporters of

Marble. They have a variety of over 900 marbles, sourced from over 45 countries & exported to over 66 countries. They have completed over 50,000 projects, both

residential & commercial, for their domestic & international clients. They use

eco-friendly procedures to build their marbles & have over 150 dealers in India.

The work life will be :
Monitor and manage customer inquiries received via CRM software, social media
Make outbound calls to leads, prospects, and existing customers as part of

campaigns or follow-ups.
Handle inbound calls from customers to address inquiries, provide

product/service information
Update and maintain accurate customer records and interactions in the CRM

system
Support the sales or service team by categorizing and qualifying leads
Gather customer feedback and relay insights to the relevant departments.
Maintain professionalism and courtesy at all times, ensuring a positive customer

experience.

Pay: ₹18,000.00 - ₹22,000.00 per month

Perks :
Cell phone reimbursement
Health insurance
Provident Fund

Work Location: In person

📌 Customer Support Representative Mumbai
🏢 Mayvent Management
📍 Mumbai