A Customer Care Executive (CCE) serves as the primary bridge between an organization and its customers, ensuring satisfaction by resolving queries and building long-term relationships. Core Responsibilities
Issue Resolution : Troubleshooting complaints (billing, delivery, or product defects) and following up until a satisfactory solution is reached.
Product Education : Providing accurate information on product features, pricing, and company policies to guide customer decisions.
Data Management : Recording every interaction and transaction details in Customer Relationship Management (CRM) software like Salesforce or Zendesk.
Escalation : Identifying and routing complex issues to higher management or specialized technical teams.
Feedback Collection : Conducting surveys and reporting recurring customer pain points to internal departments for service improvement.
Age criteria 18 to 29 years

Job Types : Full time, Permanent, Fresher

Pay: ₹17,261.94 - ₹36,875.20 per month

Work Location: In person

📌 Customer Care Executive Indiranagar
🏢 grazitti interactive
📍 Indiranagar