Responsibilities :
Handle inbound & outbound calls in a professional manner.
Communicate with customers in explicit and fluent English .
Resolve customer queries promptly and maintain customer satisfaction.
Maintain call records and update CRM/software.
Provide product/service information to customers.
Coordinate with internal teams for customer support & follow-ups.
Achieve daily/weekly call targets and service quality standards.
Required Skills :
Robust English communication (verbal & written). :
Good listening and problem-solving skills.
Customer-focused and positive attitude.
Ability to work under pressure and meet deadlines.
Job Types : Full time, Permanent
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits :
Cell phone reimbursement
Health insurance
Paid sick time
Paid time off
Provident Fund
Work Location: In person
📌 Customer Care Executive Niranjanpur (India)
🏢 Finsen Ritter Technologies
📍 India
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