Description

Responsibilities :
Ensure accuracy and completeness of all reservation details, including guest preferences and special requests.
Respond promptly to inquiries and provide information about room availability, rates, and facilities.
Handle modifications and cancellations of reservations while maintaining strong customer relations.
Collaborate with front office and housekeeping departments to ensure guest readiness and room assignments are managed efficiently.
Assist in the management of overbooking strategies while minimizing guest inconvenience.
Maintain an organized database of reservation records and guest information for reporting and analysis.

Requirements :
Proven experience in a reservation or front desk role within the hospitality industry.
Exceptional communication skills, both verbal and written,



with a robust customer service orientation.
Proficiency in reservation software and Microsoft Office Suite.
Strong organizational skills and attention to detail to manage multiple tasks effectively.
Ability to work under pressure in a fast-paced workplace, demonstrating flexibility and problem-solving skills.
Knowledge of hospitality industry trends and rates to provide informed recommendations to guests.
Availability to work evenings, weekends, and holidays as needed to accommodate business operations.

Pay: ₹20,000.00 - ₹35,000.00 per month

Perks :
Internet reimbursement

Work Location: In person

📌 Reservation Executive Nashik
🏢 Touchwood World
📍 Nashik