Outbound Calling : Contacting potential customers to promote services, products, or book appointments.
Lead Generation : Identifying and qualifying prospects to move them through the sales funnel.
Inbound Support : Handling incoming customer queries, providing information, and resolving complaints.
Data Management : Maintaining accurate, detailed records of customer conversations and updating the CRM system.
Target Achievement : Meeting or exceeding daily, weekly, and monthly targets for calls made or sales closed.
Required Skills and Qualifications
Communication : Excellent verbal communication skills in required languages, with a polite and persuasive tone.
Interpersonal Skills : Ability to handle rejection, maintain patience, and build rapport with customers.
Technical Skills : Basic knowledge of computers, MS Office, and CRM software.
Education/Experience : High school diploma (or equivalent) is typically required; previous experience in telecalling or customer service is preferred.
Product Knowledge : Ability to quickly understand and explain product features and advantages
Job Types : Full-time, Fresher
Pay: ₹5,000.00 - ₹8,000.00 per month
Advantages :
Cell phone reimbursement
Versatile schedule
Internet reimbursement