Job Title: US Banking Customer Support Executive (Voice Process | Pune)Job Summary

We are hiring experienced professionals for a US banking customer support role. The position involves handling inbound customer queries related to banking services, transactions, and digital banking platforms.

Key Responsibilities
Assist customers with login issues, payments, and account-related queries
Provide accurate information and resolve issues within defined SLAs
Maintain proper documentation of all interactions in CRM systems
Ensure end-to-end resolution and follow-ups
Adhere to data security, compliance, and confidentiality standards

Eligibility Criteria (mandatory)
Minimum 2+ years of experience in Banking Customer Service (BFSI)



or International BPO - Banking Process :
Experience in voice support for banking clients :
Positive communication and customer-handling skills
Familiarity with CRM tools and ticketing systems
Basic understanding of internet banking / digital banking platforms

Pay: ₹40,000.00 - ₹75,000.00 per month

Advantages :
Health insurance
Provident Fund

Experience :
US Banking: 2 years (required)
Inbound Customer Service: 4 years (required)

Work Location: In person

📌 Us Banking Customer Support Executive Inbound Process Aundh
🏢 Vsynergize Outsourcing
📍 Aundh