We are looking for energetic and customer-focused individuals to join our team as an International Customer Experience Executive. In this role, you will be responsible for delivering exceptional support to global clients through voice.
Key Responsibilities :
Handle customer queries via calls in a qualified manner
Provide accurate information and effective solutions to customers
Maintain high levels of customer satisfaction and service quality
Resolve customer complaints within defined timelines
Meet individual and team performance targets
Maintain proper documentation of customer interactions
Eligibility Criteria :
Education:HSC / Graduate (Any stream)
Experience: Freshers & Experienced both can apply
Excellent English communication skills (verbal & written)
Comfortable working in rotational/night shifts
Basic computer knowledge
Desired Skills :
Solid communication and interpersonal skills
Problem-solving attitude
Ability to multitask and work under pressure
Customer-centric mindset
Team player with a positive attitude
Perks & Benefits :
Attractive salary package + Incentives
5 days working
Transport facility (as per company policy)
Growth opportunities in international processes
Friendly and qualified work environment